How to Book a Lesson
1. Browse Tutors
Visit our tutor directory and filter by language, specialty, or availability.
2. Choose Your Tutor
Read profiles, check verification badges, and view reviews from other learners.
3. Pay Securely
Select a trial or main lesson and pay securely through Stripe. Instant confirmation.
4. Join Your Lesson
At the scheduled time, open your dashboard and click the lesson link to join live.
How Payments Work
Stripe-Secured
All payments are processed through Stripe, a PCI-compliant payment processor used by millions of businesses.
No Card Stored
Your card details are handled entirely by Stripe. We never store or see your full card number.
Instant Receipts
You receive an email receipt immediately after payment with full booking details.
Money-Back Guarantee
Not satisfied with your first lesson? Request a full refund within 24 hours.
How Tutors Are Verified
Identity Verified
Government-issued ID checked and confirmed before any tutor can teach.
Background Check
Criminal background screening for all tutors working with children.
Native Speaker
Language proficiency independently verified for native-speaker claims.
Certified Teacher
Teaching certifications (TEFL, CELTA, etc.) reviewed and validated.
Top Rated
Earned through consistent 4.8+ star ratings from verified learners.
Fast Responder
Responds to booking requests and messages within 2 hours on average.
How Refunds Work
24-Hour Cancellation
Cancel any booking up to 24 hours before the lesson for a full refund.
First Lesson Guarantee
If your first trial lesson does not meet expectations, request a refund — no questions asked.
Processing Time
Refunds are processed within 5-10 business days back to your original payment method.
Contact Support
Email support@genevievedynasty.com with your booking ID and reason for refund.
How to Join Your Lesson
Find the Link
Go to your dashboard and find the upcoming lesson. The join link appears 10 minutes before start.
Test Audio & Video
Use the pre-lesson check to verify your microphone and camera are working.
Join 2 Minutes Early
Click the lesson link at least 2 minutes early so you are ready when the tutor begins.
Lesson Materials
Your tutor may share worksheets or activities during the session — no preparation needed.
Need More Help?
Email Support
Reach us at support@genevievedynasty.com. We respond within 24 hours.
Help Center
Browse FAQs and guides at /support for common questions.
Live Chat (Coming Soon)
In-app live chat support is coming soon for Plus and Pro members.
Frequently Asked Questions
How much do lessons cost?
Trial lessons start from the tutor's listed trial price (typically 5-15 EUR). Main lessons vary by tutor. Check each tutor's profile for pricing.
What languages can I learn?
English, Italian, Spanish, and more. Our tutors cover 10+ languages, from beginner to advanced.
What ages do you teach?
All ages: kids (3-5), children (6-12), teens (13-17), and adults. We have specialized tutors for each age group.
How do I cancel my subscription?
Go to your dashboard settings and click 'Cancel Subscription'. Your access continues until the end of the billing period.
Can I try a lesson before committing?
Yes! Every tutor offers trial lessons at a reduced rate so you can find the right fit.
What qualifications do tutors have?
All tutors are verified. Many hold TEFL, CELTA, or equivalent certifications. Check each tutor's profile for their credentials.
Is there a mobile app?
Yes! Our PWA works on any device. Native iOS and Android apps are coming soon.
Do you offer a family plan?
Yes. The Family membership covers up to 4 learners with shared credits and scheduling.
Ready to Start?
Browse our verified tutors and book your first lesson today.
Book Your First Lesson